Despatch and Delivery

All orders which are in stock and received before 2.30pm are despatched on the same working day. Orders received after 2.30pm are despatched on the next working day. Orders received during the weekend will be processed on the monday. If normal despatch is delayed for any reason, we will inform you immediately by telephone or email.

The normal delivery time for products is 1 to 2 working days for the UK and 3 to 5 working days for international deliveries but on rare occasions it may take longer for reasons out of our control. All products delivered to the UK will need to be signed for upon delivery.

If a delivery is made and you are not available, a card will be left for you to rearrange a delivery or to collect your products. If no action has been taken by yourself within the allotted time and the product is returned to us, the delivery cost will need to be charged again to get the product back out to you.

We use couriers for our deliveries, with some smaller items sent by Royal Mail Recorded Delivery or Airmail.

We use second-hand external postage boxes as much as possible to deliver your items. This enables us to keep our postage costs low, and is also a small way in which we can contribute to saving the environment.

Postage and Packaging Prices